Return window
You can request a return within 15 days of receiving your order.
Sparrow Official
Return & exchange policy
We offer a 15-day return or exchange policy for eligible items after you receive your order.
Size or item exchange
If you need a different size or another eligible item, request an exchange within the same 15-day period.
Original condition
Items should be unused, unwashed, and returned with original packaging and tags where applicable.
Start a return or exchange
Send us your order number, item details, and the reason for return or exchange.
Contact support